Today, so far

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Americans turned 65. More than 11,000 a day, the most in history. Most of them belong to a credit union that has no idea what to say to them.

The first ninety days.

MedVía and Gyde · The credit union channel · Austin, Tuesday, October 20, 2026 · 12:00 to 1:50 PM Central

Updated October 18, 2026

Where it stands

Two credit unions live. One league at final signature. One playbook.

146MAmericans belong to one of 4,214 credit unions holding $2.50 trillion in assets. Almost none of them have a Medicare door.
~6MMembers across the credit unions covered by the league agreement at final signature. One joinder per credit union, no negotiation.
~30 daysFrom signed credit union agreement to first sale. Cross Valley signed September 17, Patriot launched October 8.
$100MAnnual life premium the former Nationwide exclusive agents wrote through the channel Iscential Markets now holds, at its peak. That opportunity exists before a single credit union advisor.

Medicare is the door nobody blocks. We lead with it in every credit union and add lines in the order the credit union asks for them. Cross Valley and Patriot both asked for life within weeks of signing.

Demand is ahead of coverage, and that is the good problem. Fourteen of the sixteen accounts below sit outside our Pennsylvania footprint. We can hire into every one of them, and we will. With Gyde's licensed producers already in those states, we open them this quarter instead of next year. That is why agent capacity by state is item one.

The session

Six things to settle, in priority order. Then owners and dates.

Product map

What we sell, what we refer, what the credit union decides.

Every credit union already has an investment partner and most hold TruStage. We never present as a replacement for either. Medicare is the door they do not hold.

LineWho sells itHow it works today
Medicare Advantage, Supplement, Part DWe sell directCore program in every credit union and league agreement. Turning 65 appointment setting plus Annual Enrollment reviews. Branch Medicare Days, phone, and video.
Medicare companion products: cancer, critical illness, hospital indemnity, dental, vision, hearing, final expenseWe sell directSold in the same Medicare appointment, as the plan review surfaces the gap. These are the products Medicare members already buy from somebody; here they buy them from the credit union's advisor.
Individual health under 65We sell directUsually the younger spouse losing employer coverage when the older spouse retires. No other partner offers it to the credit union.
Term and permanent lifeWe sell directIncluded in direct credit union agreements (Cross Valley, Patriot). Carved out of the league program where TruStage holds life. Sold as a cross-sale from the Medicare appointment.
Fixed annuitiesWe sell direct unless the investment partner holds themOurs in credit unions without an investment program. Referred where the investment partner already sells them. Patriot refers everything to Ameriprise.
Long term careThe credit union decidesOffered as an option in every direct agreement. Sold from the Medicare appointment when the credit union opts in.
Home and autoThe credit union decidesOffered as an option. Cross Valley is adding auto and home now. Positioned as a cross-sale to Medicare buyers, never as a TruStage replacement at the door.
CommercialThe credit union decidesFor credit unions with business members. Referred to our commercial desk.
Employee benefitsWe sell direct, two lanesLane one: the credit union as an employer (Patriot has asked). Lane two: the small business members every credit union already banks. Separate paper outside the member program agreement.
Variable annuities, investments, securitiesAlways referredReferred to the credit union's investment partner every time. The program is health and fixed products only, which is what cleared Patriot's broker dealer review.

Partners we work beside

PartnerWhat they holdHow we work with them
TruStageLife, accidental death, and most of the credit union's member insurance relationships.Medicare is the door TruStage does not hold. Life stays out of league programs where TruStage is endorsed.
Ameriprise at PatriotInvestments, annuities, and retirement planning.Referred every time. Joint seminars: Ameriprise covers Social Security and retirement, MedVía covers Medicare.
Each credit union's investment programInvestments, annuities, and retirement planning.Same model as Ameriprise at Patriot. Where there is no program, fixed products are ours.
The credit union itselfCertificates, home equity, auto and personal loans, new memberships.Our advisors surface these in the appointment and hand them back to the credit union, with referrals reported monthly by lane.

Four questions to settle in the room

  1. Should Iscential Markets supply fixed annuities, life, and long term care to credit union investment advisors as a wholesaler, so the advisor keeps the client and the channel still earns?
  2. Do we set up two way referral agreements with investment partners, starting with Ameriprise at Patriot?
  3. Which Gyde lines, such as individual health and employee benefits, go into the standard credit union product list, and who services them?
  4. What is our standard answer when a credit union asks us to replace TruStage on home, auto, or life?

Wealth, employee benefits, and Gyde's members

Two layers on the same relationship, and one lane that runs the other way. Medicare Advantage stays the core.

The gap

  • Internal credit union advisors take the top one percent of members. The middle market member is underserved, and that is the member we are already sitting with on Medicare.
  • Every credit union already has an investment partner, so how we work beside them matters as much as what we sell.

The supply

  • Iscential Markets holds the Nationwide contract plus fixed annuity, life, and long term care carriers. The former Nationwide exclusive agents in that channel wrote about $100 million in life premium a year at its peak. Reactivating it is a 2027 lane on its own, and the same supply serves credit union advisors.
  • Patriot asked about employee benefits for its own staff two weeks after signing. That is the live employee benefits case.

Wealth

LaneLaunch in 2027Build for 2028Proposed owner
Direct: credit unions without an investment programFixed annuities, life, and long term care sold from the Medicare appointment. Smaller credit unions first, where there is nobody to conflict with.Standard wealth module in every new agreement. Seminar calendar paired with Medicare Days.Justin
Wholesale: credit unions with advisorsIscential Markets supplies product, case design, and underwriting support to the credit union's advisors. The advisor keeps the client. Start with one signed credit union and its investment partner.Formal two way referral agreements with investment partners, Ameriprise at Patriot first. Advisor access to the platform for Medicare referrals in the other direction.Justin, Will
Middle market membersThe Medicare appointment becomes the household review: life, income protection, and fixed products for members the internal advisor does not reach.Household scoring in the platform to route each member to the right lane: our advisor, the credit union's advisor, or both.Justin, Sam

Gyde's members

LaneLaunch in 2027Build for 2028Proposed owner
Home, auto, life, and final expense for Gyde's existing Medicare bookGia runs on Gyde's existing Medicare book and surfaces the home, auto, and life gap at every renewal and service conversation. Our property and casualty desk and the Iscential Markets life supply write what Gia finds. First step is Gyde's book by state, so we get licensed and carrier-appointed where the members are before Gia turns on.Standard second-line offer across Gyde's book, with the desk appointed in every state that carries volume. Attach rate per Gia conversation as the measure.Sam, Justin

Employee benefits

LaneLaunch in 2027Build for 2028Proposed owner
Lane one: the credit union as an employerDiscovery with Patriot's human resources lead on critical illness, accident, hospital indemnity, and the voluntary lineup. Separate paper outside the member program.Standard employer offering for every signed credit union, presented at kickoff.Justin, Gyde employee benefits team
Lane two: small business membersAsk one signed credit union how many business accounts it holds and run one pilot campaign to those owners.Business member benefits as a standard line in the product list, delivered by Gyde's employee benefits capability.Will, Justin

Decisions for Austin

  • From Gyde: which wealth and employee benefits products Gyde can and cannot deliver through this channel, licensing by state, and who services the business after the sale.
  • From MedVía and Iscential Markets: the carrier lineup and commission schedule for fixed products, the wholesale support model, and the first credit union to pilot each lane.
  • Decide: the first credit union and first investment partner for the wholesale lane, and whether employee benefits lane one starts with Patriot in the first quarter of 2027.
  • From Gyde: the Medicare book by state, so our desk can get licensed and carrier-appointed where the volume is before Gia turns on. Decide: the first states, and the date Gia starts.

Pipeline

Sixteen accounts and the founding program. Summary level. The detail lives in HubSpot.

2Live
1Final signature
1Application in
1In diligence
4In discussions
4Introduced
3Conference follow up
PartnerStateMembersStatusOpportunity
Cross Valley Federal Credit UnionPA~20,000Live since Sept 17First external deployment. Branch Medicare Days running. Adding auto and home. Chief executive sits on the league board and has introduced credit unions in Ohio and North Carolina.
Patriot Federal Credit UnionPA, WV~82,000Launched Oct 8Twelve branches, expanding into West Virginia. Chief executive sits on the league board. Employee benefits conversation open with their human resources lead.
CrossState Credit Union AssociationPA, NJ~6M across membersFinal signatureOne agreement, one joinder per credit union, no per-credit-union negotiation. Chief executive chairs the national league association, the pathway to the other leagues.
PSECUPA~545,000Introduced, strong interestOne of the largest credit unions in Pennsylvania. Introduced by George Nahodil and CrossState. Direct relationship with their chief executive.
PA Central Federal Credit UnionPANot yet sizedDocuments sentNew chief executive asked for formal documents for his team and board, starting with Turning 65.
Philadelphia area credit unions (three)PANot yet sizedEarly discussionsIntroduced by George Nahodil. Virtual model with no branch footprint needed.
Cornerstone LeagueTX, OK, AR, KS, MO~8.4M across membersApplication submittedFive state league of nearly 800 credit unions. Gyde's home state. Same league playbook as CrossState.
Randolph-Brooks Federal Credit UnionTX~1.1MIn discussionsTheir agency has one local Medicare rep and cannot cover the footprint. Expanding into Oklahoma City by merger. Gyde agent capacity in Texas is the answer.
TDECU (Space City Financial)TX~376,000In discussionsTried a competing credit union Medicare model and found it worse than nothing. Revisit after their merger. Multiple relationships in common.
First Central Credit UnionTX~10,000Conference follow upMet at Reimagine. Texas based pitch with Cornerstone as the next league region.
Tinker Federal Credit UnionOK~470,000Conference follow upMet at Reimagine. Contact sits in their financial advisors group.
OUCU FinancialOH~26,000Due diligence reviewTargeting year end. Warm personal link to the chief executive.
Ohio and North Carolina credit unions (two)OH, NCNot yet sizedIntroducedIntroduced by Cross Valley's chief executive through her veterans benefits network.
Copper State Credit UnionAZ~44,000Re-engagedChief executive asked for Medicare options at Reimagine. First credit union partner in Arizona angle.
Goldenwest Credit UnionUT~195,000Conference follow upMet at Reimagine. Growing by merger.
Broadview Federal Credit UnionNY~500,000Relationship stageAmong the largest credit unions in New York State. Being helped at no revenue today.
Members 1st Insurance ServicesPAEstablished programOperatingThe founding embedded agency and the proof case behind the program.

Top five near term: next action

AccountNext actionProposed ownerFrom Gyde
CrossStateSignature, then the joinder rollout to member credit unions in order of size.JustinLaunch kit v2 and the announcement order.
PSECUMeeting with the chief executive and the program documents for his board.George, JustinNothing yet. Pennsylvania is covered.
Randolph-BrooksProposal that covers their full footprint.JustinProducer capacity in their footprint, and whether those producers can do branch days.
TDECUHold until the merger closes, then one meeting with the relationships we share.JustinSame capacity answer.
Cornerstone LeaguePartner program application is in. Pair it with a warm introduction to Caroline Willard.Will, JustinThe Texas introductions, with a date.

One shared pipeline view

HubSpot stays the system of record through signature, with Gyde given a shared view. After signature the account moves into GydeOS for onboarding, agent assignment, and production reporting. One list, one set of stages, reviewed weekly by Justin and George and monthly with Will, Rajan, and Sam.

Not started→Intro requested→Meeting set→In diligence→Signed→Live

Target 20

Twenty leagues for 2027. The blank cells are the ask.

Rank reflects Medicare eligible population, where Gyde can put licensed agents in a branch, and how warm our path in is today. CrossState is the model program and the referring league; its chief executive chairs the national league association, whose board has included the leaders of Cornerstone, The League, Michigan, and the Carolinas.

#LeagueStatesLeadershipWhy it ranks hereWarm path todayOwnerStage
1Cornerstone LeagueTX, OK, AR, KS, MOCaroline Willard, President and CEOGyde's home state. Four credit unions already in conversation sit in this league.Partner program application submitted. Randolph-Brooks, TDECU, Tinker, and First Central in conversation. Will's Texas introductions. Patrick Conway has served with Caroline Willard on the national board.Justin, WillIntro requested
2The League of Credit Unions and AffiliatesAL, FL, GA, VA. MD and DC join Jan 1, 2027 if members approve.John Bratsakis, CEO. Samantha Beeler, President.Florida and Georgia are priority growth states with large Medicare populations. After the merger: 458 credit unions and 36.2 million members.Will's Florida and Georgia introductions. Patrick Conway has served with John Bratsakis on the national board.Will, JustinNot started
3Ohio Credit Union LeagueOHPaul Mercer, President. Laura Auxter, Chief Revenue Officer.Next door to Pennsylvania. Licensed in Ohio today.Patrick Conway has already raised MedVía with Ohio. OUCU Financial in diligence. Traci Donahue has introduced an Ohio credit union.JustinIntro requested
4MD|DC Credit Union AssociationMD, DCNo successor named since John Bratsakis moved to The League in August 2026Licensed in Maryland today. Merging into The League, so one relationship opens both.CrossState neighbor. George Nahodil's Mid-Atlantic relationships.GeorgeNot started
5GoWest Credit Union AssociationAZ, CO, ID, OR, WA, WYTroy Stang, President and CEO. Lisa Slaymaker, VP Solutions and Partnerships.Six states under one agreement. More than 300 credit unions and 19.2 million members.Copper State Credit Union in Phoenix.JustinNot started
6Carolinas Credit Union LeagueNC, SCDan Schline, President and CEOFast growing retiree population.Traci Donahue has introduced a North Carolina credit union. Patrick Conway has served with Dan Schline on the national board.JustinNot started
7Michigan Credit Union LeagueMIPatty Corkery, President and CEOOne of the highest rates of credit union membership in the country.Patrick Conway has served with Patty Corkery on the national board.Not started
8California and Nevada Credit Union LeaguesCA, NVJeremy Empol, President and CEO since March 2026Largest membership of any league: more than 13.5 million members.Not started
9Illinois Credit Union LeagueILLibby Calderone, President and CEO since January 2025Large state with many mid-sized credit unions that lack an insurance agency.Not started
10West Virginia Credit Union LeagueWVRich Schaffer, President and CEOSmall league, but a signed partner is already expanding there.Patriot Federal Credit Union is expanding into West Virginia.GeorgeNot started
11Wisconsin Credit Union LeagueWISarah Wainscott, President and CEOHigh credit union membership and an older population. Home state of TruStage.Not started
12Indiana Credit Union LeagueINChris Beaumont, President. Becomes CEO when John McKenzie retires at the end of 2026.Borders Ohio. A new leader makes it a good time for a new partner conversation.Not started
13Tennessee and Mississippi Credit Union AssociationTN, MSFred Robinson, President and CEOThe two state leagues merged for 2026. More than 170 credit unions under one agreement.Not started
14Iowa Credit Union LeagueIAMurray Williams, President and CEO. Also runs the league's service company.Older population and large community credit unions.Mark McCoy at Patriot came from Dupaco Community Credit Union in Iowa.JustinNot started
15Minnesota Credit Union NetworkMNStrong Medicare Advantage market.Not started
16Utah Credit Union AssociationUTRusty Cannon, CEO since October 2025High credit union membership.Goldenwest Credit Union.JustinNot started
17Kentucky's Credit UnionsKYJim Kasch, President and CEOBorders Ohio and West Virginia.Not started
18Cooperative Credit Union AssociationMA, NH, RI, DERon McLean, President and CEOFour states under one agreement. Delaware borders Pennsylvania and New Jersey.George Nahodil's Northeast relationships.GeorgeNot started
19Louisiana Credit Union LeagueLAJuan Fernandez Ceballos, President and CEOBorders the Cornerstone states. Large Medicare Advantage market.Not started
20Virginia Credit Union LeagueVALarge military and federal member base. Borders Maryland and West Virginia. Also served by The League.Patriot is active in the region.Not started

2027 events already dated

Operating model

Who does what, before and after the signature.

Before the signature

  • George Nahodil, Senior Advisor, Credit Union Relationships. Former chief executive of an $8 billion credit union with more than 600,000 members. NCUA Hall of Fame. Founded the embedded agency inside his credit union in 2010, the model this program is built on. MedVía board member.
  • Opens the door, joins the first meeting with Justin, stays close to the chief executive through signature.
  • Focus for 2027: the top 10 leagues, the Pennsylvania and New Jersey member credit unions of CrossState, and the national league association network. Represents the program at Reimagine 2027 and the league conventions with Justin.
  • Success based: no base salary, expenses covered, a payment at each executed agreement he opened, participation at program revenue milestones on those relationships. Mechanics set with Gyde to match how Gyde pays its partner growth team.

After the signature

  • Gyde's partner growth team and MedVía's onboarding team own everything after signature: kickoff within 5 business days, first appointments and first business within 30 days.
  • Account moves from HubSpot into GydeOS for onboarding, agent assignment, and production reporting.
  • Gyde agents take credit union leads in states where our team has no branch presence, aligned with where Gyde has producer capacity.
  • Weekly pipeline review, Justin and George. Monthly review with Will, Rajan, and Sam.

The paper

AgreementUsed forNotes
Master Program AgreementLeaguesStructure only, shareable with member credit unions, no fee numbers. CrossState is the model.
Program Compensation AgreementLeaguesConfidential companion holding the league fee, the credit union tier ladder, the promotion pool, and the post-termination tail.
Credit Union JoinderLeague member credit unionsOne page. The credit union's own rate lives here. Signed by the credit union, no negotiation.
Program Services AgreementDirect credit unionsFull agreement with Exhibit B compensation. Patriot's executed version is the current template.
Employee benefits agreementCredit union as employerSeparate paper, outside the member program.

Standard terms in every agreement: the fee is a program marketing and access fee on aggregate program revenue, paid monthly, never tied to an individual policy or commission, because the credit union is not licensed. Revenue base is gross carrier commissions actually received, net of chargebacks, excluding overrides, contingent bonuses, marketing allowances, and hierarchy compensation. No change of control, equity sale, financing, or reorganization requires consent. Mutual announcement and ordinary course marketing rights. Confidentiality of terms both directions.

Contract workflow

StepOwnerService levelMeasure
Interest confirmed, first meeting heldJustin, GeorgeMeeting within 10 business days of introductionMeetings held per month
Program overview and whitepaper sentJustinSame business daySent same day
Agreement and due diligence package sentTanya WineskiWithin 2 business days of the requestPackage out in 2 days
Vendor questionnaire returnedTanya WineskiWithin 5 business daysQuestionnaires returned on time
Redlines turnedJustin, with counsel beyond standard termsWithin 3 business daysDays to signature from first redline
Execution by DocuSignTanya WineskiSame day the final version is agreedSigned agreements on file
Kickoff with the credit unionOnboarding teamWithin 5 business days of signatureFirst appointments and first business within 30 days

Decisions we need from Gyde

  1. Who approves anything outside the standard: a fee outside the ladder, a guaranty, exclusivity, or a term change. Proposed: Justin approves standard paper, Will or Sam approves exceptions within 2 business days.
  2. Which counsel reviews non-standard redlines after close, and the budget for it.
  3. Contracting entity for new agreements after close, and the plan for assigning existing agreements if the entity changes.
  4. Where executed agreements and due diligence packages live so both teams can find them.
  5. How Gyde's own partner agreements apply when Gyde agents serve a credit union's members in a market where our team is not present.
  6. GydeOS: the onboarding plan with dates. Data, carrier uploads, and training during Annual Enrollment so nothing moves mid-season; Medicare team live the week of December 8; every line on the platform as fast as Gyde can take us after that.

The first ninety days

Proposed. Every line gets a name in the room.

  1. Day 1 · Oct 20
    Austin
    • Owner and date on all six items
    • GydeOS onboarding dates set
    • George's role agreed in principle
    • Agent capacity by state on paper
  2. Day 30 · Nov 19
    One list, one process
    • GydeOS prep underway: data, carrier uploads, training, nothing moved mid-season
    • Shared pipeline view live in HubSpot
    • Contract approvals running on the 2 business day standard
    • George working the top 10 with a first introduction on each
    • Launch kit v2 delivered
  3. Day 60 · Dec 19
    Annual Enrollment closes
    • Medicare team live on GydeOS the week of December 8
    • First Gyde-covered state assigned for credit union leads
    • Whitepaper released, announcement order set
    • Top 10 leagues each have a first introduction made
  4. Day 90 · Jan 18
    Read out and reload
    • Every line on GydeOS, Gia cross-sell running
    • Annual Enrollment results on one scorecard
    • First credit union of 2027 signed under the shared process
    • Reimagine 2027 plan and the 2027 league calendar locked